Review of the Month - November 1999Tupperware : the promise of plastic in 1950s America We hold this truth to be self-evident. The best question to keep asking
yourself in marketing is : What is our market? With this product, what are we actually
selling? If you are in the petrol business, you are clearly not selling an inflammable
liquid with an interesting mix of paraffins and olefins that makes cars run. And if you
think you are, you should immediately be transferred out of the marketing department and
into refinery security or pensions or Antarctic exploration. Yes, as we know, petrol sells
on a promise of psychological escape through travel; or on the organised, reassuring
availability of the brand; or on the eco-credentials of the parent company; or on the
drivers appetite for risk-avoidance when buying things in an unfamiliar place. Or
maybe something else
. The trouble with this truth is that any products best meaning is
not static; the marketing intelligence has to continue to re-define any brands
"fit" in the context of the interactive dynamics of socio-economic change and
the doings - in response to exactly the same proposition - of competitors. The social /
cultural / economic value of petrol in the 1950s was not, QED, what it is today. The
pursuit of creative irreducibility : paring down the brands meaning to the
point where the emerging definition comes closest to the consumers spirit is the
marketers true day-job. What are we really selling here - and selling
here-and-now? The history of Tupperware, as offered in Ms. Clarkes dazzling
book, is a perfect example of this theme at work. The Promise of Plastic is a
thinking marketers handbook. Consider this selection :- "
Tupperware expressed an evolutionary logic whereby market
economics and technological progress combined to create an ideal aesthetic and functional
form for mass consumption
The authenticity and integrity of the Tupperware modernist project
seemed uncomfortably compromised by the gendered sociality and quirkiness of the
Tupperware party, with its appeal to consumption as a social rather than rational
practice
despite claims to the contrary , rational functionality and utility were by no
means the sole determinants of Tupperwares immense commercial success".
(Emphasis added). These days, many will probably look back on the golden age of Tupperware
- those, that is, who can remember any of it - as something seriously ludicrous. All those
sales parties in someones living-room; plastic jam jars and coloured egg whisks;
free gifts and sales lists
. It sounds ghastly. But this whole story is the marketing
theoreticians paradise. In one obvious sense, the product had one set of purposes
and the brand - almost literally a plastic awning under which women could gather -
another. For many involved, the service actually supplied lay in the social possibilities
of the products means of distribution. Taking into account the social and
economic context of 1950s America - with feminism still but a strange itch in the
foundation garments of hometown suburbia - this is surely a beautiful, beautiful idea. The
tupperware event sold a kind of organised female solidarity, an exclusion of men
that was empowering in itself and, for some, embryonic economic independence. This was not
merely catching the spirit of the times - this was pinning it to the floor and extorting
money from it. And for its thousands of casual female distributors, Tupperware spoke to
a pent-up ache to achieve some kind of personal success. It all seems almost alien, tawdry
and cult-like now, but just think of all the tupperware culture must have grown to mean in
peoples lives :- "The Tupperware College of Knowledge, which provided a
curriculum of sales advice, offered a form of certificated qualification to a social class
otherwise precluded. At the close of the Jubilee celebrations a graduation ceremony,
incorporating soft, stirring choral music and candlelight, acknowledged women of all ages
in a formal commemoration of their achievements
.The playing of the national anthem
signaled the close of the emotional ceremony". The Promise of Plastic is a mentally thrilling piece of work. On one
level it is a corporate biography of Earl Tupper himself and Brownie Wise ("a
middle-aged, divorced mother from Detroit") who invented a product sales and
distribution system that was more revolutionary than even she could have appreciated. On
another level, this is a very engaging, almost post-marxist, discourse on the social
purpose of consumption of any kind. But in a way, we are not sure this should have been a
book at all. This should be a case study for business school programmes. There are just so
many first and second principles at work in this story. We wonder, moreover, is the Internet like tupperware? Is the new
technology following the same path-to-success as the old by finding - inadvertently or
otherwise - connections with the rhythms and the contours of womens lives? This
thought ran with us like a dream as we read this terrific book. Plastic too was once a
mass medium and, as such, it became, qua tupperware, destructive of stereotypes and
dysfunctional assumptions about the role of women. The technology let women be different
versions of themselves. The photographs here are brilliantly chosen and brilliantly revealing.
And the text just drips with insight for the thinking marketer. Yummy, yummy, yummy! |
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